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Why register your company to participate in the South African Service Awards?

The South African Service Awards is based on unbiased feedback from customers that have interacted with your company. The awards are run by Smoke Customer Care Solutions, the leading customer measurement company in South Africa, which uses the latest customer service measurement methodologies, analytical methods and in-house developed software solutions to measure customer satisfaction.

All feedback that you receive through the South African Service Awards is confidential and is only shared with you and your company. If you receive negative votes / feedback during the months when voting is open to the public, you have the opportunity to interact with the voter (if the voter has given permission) to resolve the query which will automatically improve your rating from that customer, improving your satisfaction rating.

This makes the South African Service Awards the first awards program to give you the opportunity to gain business intelligence from existing customers’ opinions and experiences, but over and above it also allows you to interact with those customers (satisfied or unsatisfied) and to use the South African Service Awards as your own customer satisfaction health check tool.

There is no nomination process or a panel of judges determining the outcome, this is purely and simply done by your customers, the ones that will give you more business and that make you a successful company.

The South African Service Awards is a customer centric awards.

Please, fill in the following fields.
Read the comments carefully before submitting your data!
Company name*
Authorised contact (Full name)*
Authorised contact e-mail address*
Contact number*
I agree to the South African Service Awards Terms and Conditions
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